Services For Small Businesses

Services For Small Businesses

services FOR SMALL BUSINESSES

WHY CHOOSE CARBON DIGITAL SOLUTIONS FOR YOUR I.T. NEEDS

Carbon Digital Solutions is geared towards small businesses and home offices, even businesses that are starting from scratch. Much of the offerings and services we have were first tested and developed to solve our problems too. Everything from the Network Design and Data Storage to the CRM software and Servers is designed from the ground up to provide the needed collaboration and functionality for a Small and growing business. We scoured the web to take advantage of the best Open Source Software options in the development process.

services FOR SMALL BUSINESSES

VIRTUALIZATION SAVES MONEY AND EXPANDS CAPABILITIES

We know the pain of finding the right solutions for a small business. When you try to find CRM software, many companies out there charge by the employee, adding extra unnecessary costs to a business when it should be putting that money elsewhere to grow. Technology costs pile up as you buy Microsoft licenses, computer hardware, tablets, Point of Sale Software, Wifi devices, Security devices, design software, communication devices like IP phones, VPN services… The list goes on forever. But most of that stuff can be run in-house without subscription costs, and the majority of it can be procured in low-cost ways that play to your advantage and help you keep pricing competitive while improving productivity. The only downside is the initial development, where you take those programs and set them up, and customize them, then there’s the learning period where employees adjust to the new programs. We handle that work.

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    With Virtualization you take advantage of the processing power and memory of a physical server in a way that can provide a multitude of services to your office without the added price tag of multiple machines. They stay isolated in their own virtual deployments, and restoration if they fail is fast, since the entire image can be cloned and backed up quickly and replace the failed image even faster. They can be designed to only pass the needed information between each virtual machine making them secure.


    With reduced hardware requirements you also reduce your costs. 1 physical server can be logically divided into many virtual services and operate at reduced power consumption when compared to multiple computers doing the same tasks. Scaling up as your business grows can be as simple as adding a duplicate machine and load balancer. The network can be designed from day 1 with added redundancy and performance to accommodate years of growth. Data can be stored on reliable raid arrays which become a private cloud. One that is accessible to your sales team and even those that work in the field. They can be equipped to handle data securely, process transactions, collect customer forms, reduce paper and office supply waste. They can do all this anywhere they are working, not just the office.

services FOR SMALL BUSINESSES

WE RESPECT BUDGETS

When we meet to discuss your needs, you won’t hear us tossing ideas out there to buy the newest, fastest intel processors, or offer up expensive programs and services that can keep your business from growing to its full potential.

We listen to your goals and look where you think your business needs improvement and we look at ways to get you there. If the project takes years of incremental, budget oriented improvements, or needs a total makeover in a month, we will look at the situation and design your system in a way that makes sense and will support business operations.

By utilizing open-source software like Linux Operating Systems, SuiteCRM, OSticket OpenOffice, Apache, OpenVpn, PFsense, Dovecot, Sendmail, Keepass and many others. We can develop an entire office environment that is Low Cost, and provide all the requirements of your business. Whether you’re a single realtor in you home office or a construction contractor operating out of a trailer, we can look at your specific needs and tell you how to cut costs and improve productivity for your business.

services FOR SMALL BUSINESSES

WE KNOW COMPUTERS WELL

When it comes to your needs, a big company might try to sell you a handful of workstations and boast about its performance for multitasking and its numerous features. But the truth is, with the right level of knowledge, you can identify where a computer may have extra costs you don’t need.



The latest Graphics Card and a 24-core processor might make sense for a video editing workstation. But if your secretary only does word processing and emails you can certainly see why the extra price might not be beneficial. Upgrading an older computer might make more sense, most computers have extra space on their Motherboard for more RAM and Storage, and for a small business, you can take advantage of that knowledge to keep your budget under control while attaining the performance needed for day-to-day operations.

services FOR SMALL BUSINESSES

WE PROVIDE SUPPORT

After the system is set up, things can go wrong. Maybe an employee locked himself out after forgetting his password. Or perhaps the Server loses connection to the network one day and brings a halt to your operations. When that happens a simple email or call is all that’s needed for us to get to work fixing your system, most issues can also be fixed remotely saving you valuable time. Tier 2 and 3 Support is included in all packages. The architects of our deployments have the knowledge to review complex issues and get your system back up and running. Tier 1 Helpdesk can be provided in flexible ways. From a pay-as-needed, service where you are billed for a technician on a single help desk call. Or pay a monthly fee to get reduced rates and priority support; to handle any issues that may come up. This gives you the power to decide what your needs are for low-level system resolution.

services FOR SMALL BUSINESSES

WE DOCUMENT OUR WORK

Many technicians rush a job, they don’t share Network Topology or Baseline performance information, they don’t record what cables went where and the Customer suffers in the end when they ultimately hire a new team and then have to pay extra later to have the Network mapped and determine the design and layout of the systems. We make sure the network is well documented, keep a knowledge base on them and retain those records from day 0 all the way up to the end of service life or 5 years after you no longer retain our service.


Working with Carbon Digital Solutions can help your business grow, I’m confident it will change the way you look at your Computers and Networks and take the stress out of managing complex systems. Saving you valuable time to keep your business Growing.

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